Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org.
When Will I Get My Order?
Standard Shipping: 1 to 5 business days. All orders will be dispatched from our warehouse within 2 business days.
Please note. Sea Moss products are only shipped on Monday, Tuesday, Wednesday and Thursday. This is to maintain freshness. So products will not sit a hot warehouse on the weekend.
Where do You ship?
We only ship to the United States. No international orders, Sorry
How long will it take to receive a tracking number?
It will take usually between 1-2 business days.
How Do I Apply My Discount Code?
On the checkout page, enter your discount code under the 'Discount' field. Please note that only one discount can be applied per order, and each discount has one use per customer.
Where is our Sea Moss Sourced?
Our wild crafted sea moss is sourced from the oceans of St Vincent.
What are the ingredients of our Sea Moss Gel?
Raw Sea Moss and Spring Water. No preservatives or additives added to our sea moss gel.
How do you consume and how much to consume?
You can add it into your coffee, tea, or smoothies. Recommended intake is about 1-2 table spoons daily.
What are some of the 92 minerals found in sea moss?
It contains protein, vitamin B, beta carotene, sulfur, pectin, and vitamin C. Along with Vitamins B2 and B9, Irish Moss (Chondrus Crispus) is especially rich in minerals such as calcium, magnesium, zinc and iodine, among others. Beneficial to the bones, joints, and skin.
Maintains bone strength and skin elasticity, it can also be applied topically to moisten and nourish the skin and hair.
What is the refrigeration life of sea moss gel?
Once opened, Please consume within 4 weeks. Please, keep it refrigerated at all times for freshness.
What is your refund policy?
We provide full refund or replacement for orders that arrive broken. We do not allow returns as this product is a perishable item.
What If I Have A Question Not Listed Here?
Contact us at email@example.com and we will follow-up with you within 24 hours.